Shipping

Where do you ship to?

We ship to most of the countries.
(Including, Australia, Japan, Korea, Macao, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Canada, United States, France, Germany, United Kingdom etc.)
Please enquire us if your country is not listed here.

When do you dispatch after I place an order?

Ready to ship
If it's ready-to-ship items, it will be dispatch within 5 working days unless otherwise stated.
Please let us know if you need it on a specific date and we will try to catch it for you.
Bespoke order
The Bespoke process can take up to 2 to 8 months and the dispatch schedule should be discussed on a case by case basis.
For more information, please check our bespoke page.
CURATE collection
If you have ordered a custom piece in our CURATE collection, it will be dispatch within 8-12 weeks.
Please let us know if you need it on a specific date and we will try to catch it for you.

 

What is shipping cost?

Local (Hong Kong)
For local (Hong Kong) order,
We use local courier service including SF express /HK post/ DHL.
Shipping is free for all orders above HKD3,000.
There is HKD30 fee apply on all orders under HKD3,000.

International
For International orders, we will ship via FedEx.
We can provide two tier of shipping.

1. FedEx with Basic Insurance
Shipping Cost : USD75
Insurance Details: Partly of the order will be covered (max USD125)
*Recommended for order less than USD1,500
*Quotation Excludes any applicable local duties/taxes
*For accurate shipping cost, please DM us to enquire.

2. FedEx Premium Insured
Shipping Cost :  Roughly about USD300 (Quoted on a case by case basis)
Insurance Details : Fully covered liability up to USD6000
*Recommended for order above USD1,500
*Quotation Excludes any applicable local duties/taxes
*For accurate shipping cost, please DM us to enquire. 

Customer is responsible for all delivery cost for repairing/ resizing work.